Mystic Messenger – Endings and General FAQ

1/5 Comments are now closed. You’ll just have carefully read the entire FAQ, or search for MM help groups. Links to guides at the bottom of the post. Good luck!
11/1 Major update and revisions. Also, check the comments for more Q&A. I moderate and edit them, so that you won’t accidentally read spoilers. ^^
Mystic Messenger is like, one of the weirdest games I’ve ever played. Not because the story is weird, no, because the whole setup and interface and requirements and parameters and junk are really gosh darn … innovative. I feel like Cheritz just threw us out to sea without a paddle. x’D

mystic messenger ending guide faq hints
(It’s ok, I’m cool with drowning amidst these hotties. 8D )

So I’m posting here a sort of… spoiler-free guide to what kinds of endings are in the game, and basic hints about what you need to do to get a good end or a bad end or better yet, the other kind of bad end that I couldn’t confirm without the assistance of some other wonderfully helpful players.^^

First, the often asked question of “Why did I get a bad ending?!?! nooo!!!”

Mystic Messenger doesn’t have a status screen that shows you the current affection levels you have with the characters. You do earn hearts, each a different color to indicate which character gave it to you, but those are NOT a perfect indicator of how much likability points you have from them. In fact, some hearts are a sign of “good end affection” and others are for “bad end affection”, and they look identical. @_@ Go figure.

mystic messenger ending guide faq hints
There are also really ugly black, broken hearts in the game. Those are just generally bad all-around. They mean the character has less affection for you. It also takes a heart away from your status bar!

What matters are the choices you make, not just if you see a heart appear. What kinds of things did you say to the character you are dating? How do you think those words made them feel? Did they, and, just as importantly, the other characters in the room respond happily? Instead of handy-dandy meters or a status bar, we have to ask ourselves this and hope for the best. Personally I found the writing in the chats to be done well enough to give you some clues. And it is ok if you have a couple bad answers, you just have to make sure you don’t have too many. (This game doesn’t require the perfection that Nameless did, thank god.)

There are several different types of bad endings, so I suggest looking at the rest of this post to figure out what went wrong.

“I got a bad end, do I have to start from the beginning?”

Not necessarily. The game has these “Caution” branch points, and it is a good idea to make a save right before those.

Each section of the game is divided by the branch points. So let’s say you have a save at the branch at Day 7. Then on Day 9 you hit another branch, and saved it. But then Day 9 turns into a bad ending! AUGH. Well, rather than start over at Day 1, just open the Day 7 save. You can replay the game from one branch to the next branch, and you should have a chance to get through to the Good Ending.

I hope that made sense. The only time you have to start from the beginning (while going for the Good End) is if you don’t have an old save, or you didn’t even make it past Day 5.

I got a bad ending on Day 5, what went wrong?

Days 1 to 4 are part of the Common Route. You have to decide which character you want to romance during this time. When you start a new game, you either choose Casual Story, or Deep Story. You can only go for Zen, Jaehee, and Yoosung in the Casual Story, and Jumin and 707 are in the Deep Story. (At the time of this post, these were the only routes available.)
mystic messenger ending guide faq hints

When you touch the branch point on Day 4, the game calculates how much affection you have, and decides which character route will begin on Day 5. The Day List will now change to show a character’s picture under Days 5 thru 11.

If you begin Day 5, if there is no character picture, then you didn’t make it to a route. You got Common Route Day 5 instead, which is only a bad ending. It happens when you don’t have enough affection to start a character route. If you got it on accident, you either didn’t earn enough affection, or earned too much affection from the wrong character (like trying to get Seven or Jumin during Casual Story. It won’t work.)

To get the character you want, just be nice to them more than anyone else, and you can skip the chatrooms that they aren’t in. I personally had a hard time getting Zen, so I skipped the chatrooms that only had Yoosung or Jaehee, so I could avoid their hearts.

Also, for people that want to collect bad ends, there are two different bad endings on Day 5. One during Casual Story, the other in Deep Story. The easiest way to get the Common route bad ends on purpose, is to just ignore the chatrooms. I skipped over the prologue and just let the game run without me for 4 days, lol. Or you can even earn hearts for the wrong characters (like Jumin during the Casual story) and avoid everyone else’s hearts.

“What kinds of endings are in this game?”

There are Good End, Normal End, Bad Story End, and Bad Relationship End. Yeah. Lots of bad endings. Dear god why? D8

To get the Good End you have to, obviously, make it to the end of the route, and have made enough good choices to get past each branch.

To get the Normal End, do the same thing, just don’t have more than 9 guests at the RFA party. As long as you don’t complete the email, they won’t come. Blue Completed mean they will definitely come to the party. I believe red Completed means they won’t come, and green Completed means they still come, but the email says the guest isn’t sure. (I haven’t tested it much myself.)

Bad Story Ends are at every branch point. To get those, you need to actively make a lot of bad choices. like… A LOT. It basically has its own hidden meter. See the first question for details.

Bad Relationship Ends are different. Some branch points have a BRE, along with the Bad Story End, while some branch points don’t. To get a BRE, you can’t have too many good choices or “good end affection”, but you also have to avoid making too many bad choices too, because then you get too much “bad story end affection”! Easiest way to avoid all that affection? Just skip every chatroom! LOL.

EDIT: It has come to my attention that just skipping every chatroom is not enough to get BRE. You need to make sure you don’t have too much good affection before certain points in the game.  Someone made a FAQ about BRE, and it has been very helpful! Thanks to zentherainbowunicorn! link. 

Also, so far I’ve noticed you can make phone calls during Bad Story Ends, but the phone is literally disabled during the BRE. Cheritz made some calls exclusive to Bad Story Ends, but didn’t even bother programming anything at all during BRE.

BRE’s are interesting, but don’t have any CG’s. I honestly and sincerely recommend doing the first one for Yoosung though. He had a… notably unique BRE at his first branch point. ^^

Also, since some places don’t have a BRE, you can do an entire section of the game without entering the chat and still pass through towards the good end. After all, you didn’t earn any “bad end affection” right? lol, kind of ridiculous but hey, whatever works I guess. ¯\_(ツ)_/¯

There is also a bad end at the beginning of the game.

The Prologue actually has an ending snuck in there. It happens before you are shown the main game screen (pictured below), so if you make it there, you missed it.

mystic messenger faq main screen

“I missed some chat rooms, will I get a bad end?”

You can miss a few, or sometimes a lot, of chatrooms and still make your way along the Good path. It’s all about making enough of the right choices, but you don’t have to make ALL of the right choices. As for how many you can miss… it’s kind of hard to say. In my experience, I was able to get along by getting about 50% of each day completed, but I had to get pretty much every answer in those chats right. Besides, missing that much game time is kind of sad since you miss out on a lot of interaction and character development. But honestly, you don’t actually HAVE to kill yourself with chats that show up when you are asleep. (Of course, that doesn’t stop us from trying to get them all though! x’D )

And like I said, I haven’t seen an exact formula on how much affection you need. Just try to get what you can. And if you missed too many and got a bad end, just reload from right before the last branch point, and use some Hourglasses to unlock your missed chats to try and earn more affection. It has been proven that you do earn affection from missed chats that you unlocked with Hourglasses. : )

I keep trying to get the good ending, but I don’t know what the characters want me to say.

There’s a lot to learn from Mystic Messenger, some lessons like how to treat other people. You should treat the characters like you would a real person. People usually like to be with people that are caring and understanding, but are also capable of keeping calm in tough situations. Being a hyper-possessive and disrespectful jerk is usually a huge turn-off! xD

Sometimes things in that happen in life can really make you mad, but take a breath and think about how what you say affects other people. This includes not only your lover, but also your friends, and even your enemies.
If all else fails, there are plenty of in-depth walkthroughs online, some linked at the end of this post.

I need to go back to Day 1, how do I do that?! I’m stuck in a route.

Never fear! The answer is here!
All you need to do is go to the Settings and click on “Start Over” to delete the current game in progress. Don’t worry, it won’t delete your album, Guest list, save files, nor anything you’ve unlocked. The only thing it does is send your current story to the beginning. You can click on Original Story from the main menu, and choose Casual Story or Deep Story to begin again. : )

How do I unlock Deep Story?

The only way to unlock it is by paying 80 Hourglasses, just as it asks when you click on it.

How do I unlock Another Story/ V’s new route?

I have no idea! At the time of this post, I haven’t updated the app yet to even see this section.

When does the game charge me Hourglasses? What are they for?

Hourglasses can be used to unlock many things in the game. It is important to know that the game will ALWAYS ask you first before they are spent. A dialogue box pops up saying how many HG will be spent, and you can choose to cancel.

You can use 5 HG to call a character. There is no guarantee they will answer, you might get voicemail. You can use a guide to find calls, but if you want to find them all (and try all choices), it costs a lot less to just buy a calling card. I think it’s more fun finding calls that way too.

You can unlock missed chatrooms by clicking the square next to the room name. This will let you participate and talk in that room, and earn more affection that will affect the story. Very helpful if you need more affection. If the chatroom had an Incoming Call attached to it though, that will still be missed.

mystic messenger faq speedplay

If you touch “Continue…” in the chatroom list, you can start to Speedplay. The game will unlock the next 24 hours of chats and they are shown on the Day List immediately. The game does NOT pause when you do this though. It doesn’t wait until you’ve finished the 24hr chats to continue loading new rooms. So if you unlocked Day 2 chatrooms from 10:00 to Day 3 10:00, then the game will still load the next chats for Day 3 on schedule (every couple hours), even though you are still playing the ones on Day 2.

Hourglasses are also used in saving and loading…

Free users get at least one save slot for use. The rest are locked, and you can click to unlock one with HG. Once it is unlocked you can use it over and over again, forever.

All users have to pay 5 HG to manually load a file from the load screen. This is to prevent game abuse by farming hearts and HG. It will only charge you when you go to your save files, not when you open the game. When you open the app, it automatically loads the current game in-progress, and it will never charge you for the auto-load.

What are the After Stories? How do I get them?

There is an After Story for each character, and you get access to them by getting the Good End from a route. (You can’t get them from Normal End.) To get Secret 1, you need to get Seven’s Good End. I recommend playing his After Story first, because those events take place before Secret. To get Secret 2, you need to finish Secret 1. Every after story charges you HG to unlock and read them. You also get to hear some free talk from the voice actors, which is really cool.

I have a playthru saved in the History menu. What happens when I play the route again?

The History menu saves EVERYTHING you do in chatrooms and phone calls. So if you play a chatroom twice, and pick different choices, all those choices will be available to play again in the History menu. It also saves the Bad Ending chatrooms and VN’s in addition to the ones you get for the Good End.
Nothing will be overwritten, just added to. ^^

Do I lose my Hourglasses when I start a new game?

Nope! Your status bar at the top of the screen is linked to your account, not the current route nor game file. Hourglasses and hearts only decrease when you spend them on something. They will still be there when you start over.

I recommend making an account with your email address (join the RFA) instead of using a guest account. That way if something goes wrong, Cheritz will be able to help you.


That’s all I got for now. I hope this was a bit helpful to the players out there. ^^;;
(actually, I was surprised to find so many people came here. :O )

For more more guides and help, this post is a collection of helpful links- click here.

mystic messenger ending guide faq hints


112 thoughts on “Mystic Messenger – Endings and General FAQ

  1. Ellieza says:

    Just wanted to add that there’s a Bad End during the Prologue and in the two Common Route.. Though it’s kinda silly to get it, especially the Prologue Bad End lol (>w<)/

    In tumblr there's a compilation of guides for endings, it might be useful for everyone.. I can link it if you want 😀

    • Lehst says:

      Oh yeah, I thought about those but didn’t add them to the post. I blame life distractions lol. I’ll put that section in. xD thanks

      and feel free to link any detailed guides in a comment. I got used to seeing the list of guides on the FB group’s pinned post. there are a lot of dedicated players! I’m grateful to them.

      • Ellieza says:

        Glad to help! And here you go~

      • rose says:

        i got a caution thing on my and thank god i save it but do we ignore it or clike it i dont no

      • Lehst says:

        you have to click on it. it is just a warning that the next section of the game is ahead. that choices you made up until then will decide if you keep going on the good path or get routed to a bad end. After you click it, you still have to wait until the next chatroom opens to see what happens.

  2. Jemima Yan says:

    Does anyone know if the secret endings are before, during or after the actual endings?? Thanks

    • Lehst says:

      I believe you have access to Secret Ending 1 after Seven’s route. Then Secret Ending 2 is unlocked after you complete the first one. You have to pay hourglasses to play them though. I don’t remember how many, like 180 or something?

      • Leshu says:

        You have to clear Sevens GOOD ending. If you go to the ‘After Ending’ after that on the main screen (like where also the book and the ‘load’ clock if), not only Sevens After Ending will be showing up but also someones pic (I won’t spoil whose tho) at the Secret Ending 1. It has 7 ‘episodes’ which are about 10-20 minutes long to play (it’s really worth the hg, believe me!) and each episode costs 10 hg. I heard that the 2nd secret ending has 7 episodes as well so you’d need 140 hg in total. Keep in mind that Sevens After Ending also costs 20 hg if you want to unlock it as well on the same day. I’d recommend you to play Sevens route last because damn the story gets really into the details and well… if you’ve once read the Secret Endings you’ll be emotionally destroyed, really. :”) So save that for when you’re done with all the routes so you won’t regret it. I played through Zens and Sevens route and also through the first Secret Ending and I’ll try to play Yoosungs/Jumins/Jaehes routes before I read the Secret ending 2 because I feel like it’ll reveal too much to make the game still enjoyable. Anyways, sorry the long reply “” I hope I could help you~

  3. Kristy says:

    Hello! So I have a question ^-^ I’m on Yoosung’s route currently, and I got until day 10. It’s 12:58am right now where I am, but it doesn’t let me move onto the next day (final/last day). Do you have any idea why? If you could reply back, that’d be amazing ^3^ Thank you!

    • Lehst says:

      Hi : )
      the first chatroom on every route’s Final Day is at 8:00 AM. Then the party at noon. So the day won’t open until then.
      (although you probably saw that by now lol.)

  4. Scarlett says:

    I don’t no why but I got bad ending at the beginning of day five with Yoosung. The words bad end showed up on my screen and I had to start the game over. It happened twice and I can’t pass it. Is there anything in specific I should do?

    • Lehst says:

      “The other early Bad Ending to find is in the Common Route. There is one in the Casual Common route, and a different on in the Deep Common route. It happens when you don’t have enough affection to start a character route. If you got it on accident, you either didn’t earn enough affection, or earned too much affection from the wrong character. Or maybe you had two characters with the same amount. You can only go for Zen, Jaehee, and Yoosung in the Casual Story, and Jumin and 707 are in the Deep Story.”

      Basically you didn’t have enough hearts for one person during days 1-4 (I hear days 3 and 4 matter more, but that has yet to be proven.) Day 5 on the chatroom day list is supposed to show a pic of the character route you are on. If there is no pic, then you didn’t make it into a route, and got the unique “Common Route Day 5” which only has bad ends.

  5. Lehst says:

    Well, they talk about a bomb no matter what. You just have to make the right choices through that part of the story.

  6. Nu Nu says:

    i kinda busy and miss consevation, if i use hourglass, wil everthing will be normal, will the phone call still come? 😀

    I want to have Zen route but now im in Yoosung’s route xD any tip for me next time? should i join teasing him more xD?

    • Lehst says:

      Edited: You won’t get the phone call if you used hourglasses to unlock the missed chat. Unlocking missed chats lets you earn more hearts, and make more choices to try and get the good or bad endings. I’ve done that a lot.

      To avoid Yoosung next time, tease him along with 707. Don’t say he’s cute, and you don’t like games. And just be less nice to him. Also you could skip that chats that Zen isn’t in. That way you can avoid other character hearts. If you have a chat with Jaehee, just side with Jumin a lot, to avoid her hearts.

      • Deuxcis says:

        Hi Lehst! Thanks so much for your helpful Mystic Messenger posts! ^o^ This was a while back, so I’m not sure if it’s still true, but in my experience, when I missed chats with phone calls scheduled after them, I didn’t get the calls automatically if I later used hourglasses to unlock the chats. (I haven’t called anyone back, whether I picked up or no.) Has this been changed? And as far as I know, you don’t earn hearts from phone calls. I’m sorry for sounding confrontational, but do you have evidence for your observations? Did your heart meter really go up? I noticed that you did a good job with the party grades, so I was kind of hoping for the same meticulousness here. 🙂

      • Lehst says:

        no you’re fine, you didn’t sound confrontational at all ^^

        Damn, you are right about the missed chat calls. I’ve had so few that I forgot, so I tested it just now. That’s not good. Cheritz is making this game hard.

        It’s ridiculous that you can get [outgoing call] you missed, if you call them before entering the unlocked chat (while it is still outlined in green after you pay), since unlocking changes the game’s time to that chat’s time (the clock on screen doesn’t visibly change) until you enter it. But you can’t get the [incoming call] that is attached to the chat right after you save&exit. wtf Cheritz…

        And I didn’t mean to say that you could earn heart from phone call, I was referring to unlocked chats. The sentence sounded a bit mixed up before, cuz I’m trying to explain something convoluted in only a few words. which is why this reply is too long lol.

        guh…The programming in this game is convoluted too. *facepalm* There are literally some call variations that are impossible to get due to programming issues, and they aren’t simple like a “glitch”. The framework is screwed up.

        anyways, thanks for the help!

    • Lehst says:

      hey Nu Nu, replying again, because I was wrong earlier. You don’t receive an incoming call after a chat that was unlocked with hourglasses. 😦 but you can look for outgoing calls tou might have missed. so I’d pay to unlock the chat, don’t enter it yet, and call everyone. then after checking the phone, enter the unlocked chatroom.

      So far , I usually see about 3-5 incoming calls per day. but if you have calling cards, there are about 6-8 outgoing calls to find, usually. (lol I do have a day with only 3 outgoing, but the next one had 9, probably to make up for it.)

      • Deuxcis says:

        Oh good, I’m glad I didn’t offend you. Thanks for the clarification! Gah…I messed up the timing and wasted 5 hourglasses trying to call someone back (although it was a bad end so I’m not sure it would have been any different? I didn’t know you had to unlock bad end chatrooms too -w-). I’ll know for next time to unlock the chatroom first, then call. Grr.

        Yeah…you seem to have a deeper understanding of the programming of the game than I do, and your insights have been really helpful!

      • Lehst says:

        oh my ^^ nice words.
        you are very welcome, I enjoy talking about the gameplay, even if it is frustrating sometimes. I finally started Day 2 of Deep Story today, and I’m looking forward to the day I finish the game and can take on more questions and discussions.

        In the future I plan to make a list of my phone calls, but a full guide with timestamps would be too hard (I don’t have enough notes for one.) It’ll just be useful for cross-referencing which calls have been found for each day. It’ll be a few weeks though until I can do that.

  7. Valentina says:

    I just finished to read your guide and I think I got most of it. I’m quite new here, I just played one route but my head is still full of questions.
    Uhm, the thing that bothers me the most are the Caution points. I understand very well that in those points the game branches and it could lead you to different endings BUT my question is: could you find a different bad ending in EVERY caution point? I mean, is it the same if you get a bad ending the 6th day or the 9th day?

    I am sorry if it’s not clear, I AM VERY CONFUSED MYSELF XD

    Ps. Oh and I’ve understood the BRE and BSE differences (even though I couldn’t experiment them yet 😛 )… so my question is not about getting these two different types of bad ending. I’m just wondering if there are more types of BRE or BSE (?) endings in one route!

    • Lehst says:

      very good question! : )

      Yes, every Caution has a very different bad ending at each one. There are 3 BSE and 2 BRE in each route, and one BSE per route has a CG illustration for the Album.

  8. jorenechew says:

    Can anyone tell me if there are better endings than good end or is that the best ending we can get??

    • Lehst says:

      If anyone finds a different ending please let us know!

      That said, I doubt there is a better ending. The Good end is basically a better version of the Normal end. (They should have named them Great and Good instead lol.)
      Also, people have already completed the Album so a better ending wouldn’t have a new CG. You get a different CG from the Good end than the Normal end, and you get another CG from the After Story, that is only unlocked by getting the Good end.

  9. EllyJo says:

    Sorry but im new to otome games, especially since this is my first one haha anyways i want to ask… do i need to get all ends to know the character backstory? sorry if i sound stupid now haha

    • Lehst says:

      It’s ok, welcome to otome 🙂
      I’m a little unsure what you mean by backstory. If you mean, to learn about each character in general, then you will learn most about them by making to the last chapter and getting either the Good or Normal End. You learn a little about them from bad ends, but with this game it is mostly just “what if the character is pushed the wrong way? How does someone with this personality react?” So it isn’t entirely important. You do learn a little bit about the villians in bad ends, but only a tiny bit.

      Or do you mean to ask, do you need to get every ending to unlock the true story or secret ending? Some otome games require that, but Mystic Messenger just requires you to get 707’s Good End to unlock the Secret End. (I guess 707’s route has the most information about the main storyline, so it is recommended you do it last. The mystery would be gone from other routes.)
      Also, to see a character’s After Story (epilogue) you only need their Good End.

  10. Mine says:

    So I am still on my day 5, and got zen for my character route. Before that I joined a conversation with Zen about the [edited]. And I ended up that he shaked it off. People said if it’ll turn to be a bad end (even just on the day 5), or not…? PLEASE PEOPLE TELL ME I REALLY WANT TO GET A GOOD END WITH HIM. Since I also heard if the bad end is quite creepy…. I’m scared. ㅠㅠ

    • Lehst says:

      That chatroom at the end of Day 4 happens no matter what. The only time chatrooms will change is after you hit the Caution branch point. If you see a character’s picture in the Day List on Day 5 onwards, then you avoided the very early Bad End you get from not reaching a character route.

      To win over Zen… as with any character route, just focus on being a caring, considerate, and rational person. Like you would probably expect to act in real life. Being a hyper-possessive jerk that won’t listen to reason usually pisses people off, lol!

  11. Eli chan says:

    Thank you so much for your hard work, this is really helpfull.
    The thing is i have been searching a lot for an answer for my question but no one is answering me.
    i hope you will tho 😢
    I know it might sound stupid but i really can’t find an answer so please help me 💗
    my question is ☟☟
    I’ve just finished the 4th day and got Yoosung route and i got the caution and saved the game.
    But what i don’t understand is what should i do now!
    Like i looove 707 so should i get bad endings in all routes if i wanted to get a good ending in 707 route ?
    Or it doesn’t matter ?
    Like do i have to deal with the routes individual?
    Or it is all related?

    • Lehst says:

      It doesn’t matter which characters you play, nor does it matter if you get their bad endings or not. This game doesn’t require full ending completion. To see the After Story (epilogue) for a character, you need to get their Good End. You can ignore Bad Ends forever if you want, I just think they are fun.

      The only thing you need to do, is play Seven’s Good End if you want to unlock the Secret End. But it is highly recommended you play Seven’s route last, since the story could be spoiled for other characters a bit. The story is a lot more mysterious that way, but it is up to you.

      So basically, the game is not strict at all. Play it however you want! ^^

  12. Sonea says:

    Hello, I have a problem and maybe could you help me? Now I’m trying to do second bad relationship ending with Zen. I already went through third game branch and nothing special happend and chats continues like in good end route. I skipped every chat from the first branch till now. Will there be bad end later or something or Zen has just one bad relationship end?

    • Lehst says:

      Unfortunately, I’ve recently heard other users having the same problem. It is possible that with one of the game updates, it broke the access to the BRE in a few places. It was supposed to show up at his last Caution. I haven’t tested it again myself, so I can only suggest contacting Cheritz.

      • kuma says:

        Ah, that makes sense–i have been trying to get Jahee’s bad relationship endings and i have one account that has done nothing and still made it to day 10 so far. =_=
        Well, at least now i know. =_=

      • Sonea says:

        Thanks a lot for answering. Fortunately I didn’t waste my time for this cause I got normal ending, but I’m little disaponted, because I really love bad endings 😛 I’ll follow your advice and try asking Cheritz

  13. Bubbly says:

    Hey I’m playing mystic messager again and I’m doing the yoosung route again. I was wondering how do I get the good ending and not the ending where he ends up in hospital? What do I do to get the good ending instead of that one?

    • Lehst says:

      Do what you did to get the Normal End, but also have at least 10 guests arrive at the Party. When you do the guest emails, if it says “Completed” in blue text then they will definitely arrive at the party. If it says “Completed” in red text then that guest might arrive, or they might not.

      If your game said that 10 or more guests arrived at the door and you still got the Normal End anyways, please reply! Because I haven’t seen that happen.

  14. Lara Patel says:

    Hi! Is it necessary to create a new save file day 5 onwards?
    Do you know how many hourglasses a save slot costs? Im planning to save before the cautions because I dont want to start from day 1 if ever I mess up. Thanks!

    • Lehst says:

      It isn’t exactly necessary to make a save file, just helpful. In a route there are 4 points of Caution. There is the one on Day 4, which decides what route you will start on. After that there are 3 more caution branch points, that either steer you toward the Good/normal End, or they swiftly show you a character route specific bad ending. The easiest answer I can give is have a save file at the first 3 Cautions, and maybe the 4th Caution (but in most cases it’d be pointless to reload from there.) It sort of depends on what you’ve done and how much you know about the game, but you could get away with only having 1 or 2 save files. It’s too hard to explain without going really in-depth.

      I don’t know how many hourglasses it costs to unlock a save slot for use. If you click on it, it should ask you if you want to pay for it. After that the save slot should be free to use over and over. I am VIP so I am unsure. I just know the game always has a dialogue box that asks me if I want to use HG, shows the cost, and I can click yes or no.

      I only know that eventually it will cost 5 HG to manually load a save file, but at this time it is still free to load from the Load Screen. (It will always be free to auto-load when the game app opens and you log in.)

  15. Manduka says:

    How many hourglass does it cost to save? Im not a vip member 😑

    • Lehst says:

      It shouldn’t cost anything to save, you have one save slot open for use, right?

      I don’t know how many hourglasses it costs to unlock another save slot for use. If you click on it, it should ask you if you want to pay for it. After that the save slot should be free to use over and over. I am VIP so I am unsure. I just know the game always has a dialogue box that asks me if I want to use HG, shows the cost, and I can click yes or no.

      I only know that eventually it will cost 5 HG to manually load a save file, but at this time it is still free to load from the Load Screen. (It will always be free to auto-load when the game app opens and you log in.)

  16. Sawako says:

    I really don’t get the difference between bad story endings and bad relationship endings, can someone explain to me?

    I got 3 bad endings for every character route, + 1 normal ending and 1 good ending. So there’re more bad endings for the characters?

    What I got so far besides the characters endings were the prologue bad ending and the common route bad ending (the one in casual story with Yoosung… That was creepy af protect Yoosung).

    But I don’t get the difference between BSE and BRE, and all the bad endings I saw on youtube were the same 3 I got by simply making the wrong choices. Basically… If after a caution I ignore the chats completely, then I’ll get a completely different bad ending at the next caution?

    • Lehst says:

      Yes, the BRE and BSE are different. Usually the BRE is about how you haven’t been around, instead of doing something to drive your love interest crazy (like in some BSE.) But not every Caution has a BRE. Also right now, it seems that some of them are broken and won’t show up for some players.

      At the moment I know there are 2 BRE for Zen, Jaehee and Jumin, and 1 for Yoosung. I haven’t heard about Seven. I wouldn’t think there is more than 2 because for instance, Zen has one on Day 7, while BRE 2 is at his last Caution point on Day 10.

      • kuma says:

        My sister actually got the second BRE for Yoosung. It seems just ignoring him isn’t enough–you have to give a few negative answers to push down your affection points with him but not enough to get a BSE (I had to do the same thing to get Jaehee’s BREs….)

      • Lehst says:

        oooh ! Thank you! I haven’t gone thru to try for BRE again so I had no idea. I will be updating the faq with this news. ;_; *tears of joy* this is really helpful!

  17. mint says:

    Hello, I’m new in otome game, and I’ve just try play this mystic messenger game, and after some time I look in the internet about this game, they all say that after you finish 1 route, the play will reset and you can play again from the beginning. now I’m playing Yoosung route in day 8th, if in example I got bad ending, and I want to play Yoosung route again (or another), did the game reset from the very first start (like the first time I download the game) or will it be just restarting the story (but the photo and the other stuff still remain)? sorry for my bad english x_x thankyouu

    • Lehst says:

      You keep everything you unlock, like the album, and guest list. Also, after you get a good or normal end, you can replay chatrooms for free in the Extra menu without waiting each day.

      When you get to an End, it just makes a new story, but you don’t lose your stuff. If you want to try again from Day 1, click on “Start Over” from the Settings. It doesn’t delete everything. 🙂

  18. rize says:

    Umm… How can i enter anithanother route after good ending, what hapoehappens after 11th day..? Am currently on yoosung’s route.. if it ends do i really have to restart the game after the 11thday to reach uup zen’s route, what if it turns all again in that way..?? I am little bit confused what to do after the ending, and in save loas feature

    • Lehst says:

      After you see the end, you go back to the main menu. You can start another route by selecting either Casual Story or Deep Story, and it starts the game at Day 1. You have to play the common route again, but select the answers that will put you on character route you want. So next time, be nice to Zen but not nice to Yoosung. If you don’t get the route you want, just click “Start Over” from Settings.

  19. Good day. I would like to ask, will I still be able to obtain a good ending even if I got a couple broken hearts from the guy whose route I’m on?

    • Lehst says:

      Hi! 🙂
      Yes, it is still possible. I’ve had at least one or two before, but I had a ton of good end affection to balance it out (and then some). Just take those choices as a clue to what they dislike, and you should be okay~ It’s still hard to say how much affection you need, but so far I have found the game more forgiving than other otoge’s.

  20. Lehst says:

    I haven’t gotten that far, so I don’t know. anyone answer?

    (keep it spoiler free please. i haven’t played Seven’s story at all.)

  21. Frozen Mochi says:

    But… I got a bad ending before even going to one of any characters’ route. I do not know what caused it.

    • Lehst says:

      I edited your comment because it had spoilers. dont worry, I understand what happened. I quote,

      “The other early Bad Ending to find is in the Common Route. There is one in the Casual Common route, and a different one in the Deep Common route. It happens when you don’t have enough affection to start a character route. If you got it on accident, you either didn’t earn enough affection, or earned too much affection from the wrong character. Or maybe you had two characters with the same amount. You can only go for Zen, Jaehee, and Yoosung in the Casual Story, and Jumin and 707 are in the Deep Story.”

      I am guessing you went for Seven in Casual Story when you can’t get him there. When you hit the Caution at the end of Day 4, you didn’t get a route. You got Common route Day 5 instead, which is only a bad end.

  22. I got Zen’s good ending, but I don’t know how to get out of the Good Ending Screen. I don’t know how to get after endings either. Are after endings for VIPs only? Also, my game kept crashing and I had to keep participating in the party every time T_T Could you help me?

    • Lehst says:

      You need to send a bug report to Cheritz. Tell them your game doesn’t save after you complete the party, and the game froze on the Good Ending screen.

      Normally, it does a hidden autosave when you see the End screen, and it jumps to the main menu. The After Story is available to all players that complete a Good End (it costs HG for everyone.) The reason your game makes you do the Party every time you restart the app, is because it didn’t save; it doesn’t know you reached the end. This glitch has happened to other players too, you’ll just have to contact Cheritz and wait for them to fix it. I hope it works for you soon~

  23. Yeyoung Kang says:

    Y did I get yoosungs route again when I got a happy ending for him

    • Lehst says:

      i’m guessing you started over to try a new character? If you are too nice to Yoosung, and not more nice to either Zen or Jaehee, then you will get his route again.

  24. Heather says:

    So, two questions,
    When do you see the cautions? I don’t remember seeing any?

    And I have a question about the emails.
    I didn’t know until today, (this is my first ever otome game, or dating sim or ANYTHING like that) so i was a noob and didn’t know you could have wrong answers. I kinda picked up on the hearts. Anyway, I have gotten the wrong answers on two emails in the game. When they reply, and i put the CORRECT answer, would they come? Or is that then a 50/50
    I am probably gonna start the game over, because now I understand how games like this work. And My friend is being so nice to me and buying me 300 Hearts, cause all i got is an ipod and school. So i can’t get chats all day. D:

    And just thought of another one, If i buy 300 hearts, and choose to start over, will the hearts disappear? Or only if I delete account?


    • Lehst says:

      The first Caution will appear at the end of Day 4. after that you see three more spread over the week.

      There are email guides online, but as for getting them wrong, if you get the first question wrong (orange arrow) then you failed that guest. As far as I know, if you get the 2nd or 3rd question wrong, they still might come. You only need 10 guest the Good End and you can find over 30 in a route so you have a lot of chances. but it is fun to complete the guests so I try to get them all lol. A few are still glitched (the email won’t come after they are suggested in chat) but you can find those ones in other routes too.

      Mystic Messenger is a pretty unique otome game, other visual novels don’t have the real time, and many let you just buy it like a regular game and you play it whenever (like Amnesia, Hakuoki, etc.) If MM ends up being frustrating I’d try another game and see what they are like. ^^

      Your Hourglass and Hearts are linked to your account, not the current game in-progress (and not your saves). Starting over and loading won’t change your counters. They only decrease when you use them. (That’s a good question I should update the faq.)

  25. i got 3 times the bad ending of youngsung …last time tryed to get more afection with luciel still bad youngsung ending xd is it normal i tryed most of the time to get the most possivel hearts from everyone maybe thats the problem anyways thanks for the guide really helpfull i´m guessing im gonna have a good ending now

  26. White says:

    I am a little confused about the routes. q.q
    a lot of people are saying that they are on a certain character’s route. I read that you only know that at the end of day 4? And then you finish up for an ending.

    And in the first 4 days, i should pay much attention to one character. And to save hearts, avoid the chats they aren’t in if I miss it? And if the caution sign is not for retrying an ending, but to go on a new character route -which wouldn’t make sense cause you find out in day 4?- how should I handle day 1-4?

    If i want to start a new route, should I start over? Since I know the pictures and things don’t go away.
    And are the caution signs for when you didn’t get the ending you wanted, and to try again?

    and there are three save slots given without unlocking, is this for each route? It would make sense 🙂 Or are they for the cautions?

    But this is what I think. 😮
    Start the game from beginning. And focus on one character to avoid a bad ending. (And for casual, only focus on Zen, Joo, And Jae!)
    Get to caution and save in one slot and continue.
    If I don’t get the ending I want, go back to caution and try again.
    and if i get a new caution save in next slot? Or overwrite?

    To start new route, start over(but would the saves still be there? :o) and begin focusing on next character, and saving at the caution (in either the second save, or starting the saves again)

    I hope this makes sense ^^ I’m sorry there is a lot. Just I cant make any sense from anything else on other websites. You are the only one that is making sense :’)

    • Lehst says:

      It sounds to me, like you got it right.

      You have to choose who you want to be nice to from Days 1-4. The one you have most heart for will be your character route.

      The Caution is like a “fork in the road”. It decides what path you are on. On Day 4, it decides which character you were nicest to during the first 4 days, and begins that character’s route. The Cautions after Day 4 decide if you end up going toward the good end, or you turn toward the bad end. The bad end comes quickly. If you make it to the next day you are on the good end path. As long as you are a caring and good person you should be fine. Jealousy and being rude is bad!

      I think it is safest to have at least 2 save slots. One for the first Caution, and another for the 2nd. If you make it to the third Caution, you can overwrite the first save file. The game looks at what choices you made during the last few days and decides what path you get when you click the Caution. If you get a bad end, you have to retry the last few days.

      This is an example: If you get a Bad End on Day 7, then you have to tey again from Day 4. If you get a bad end on Day 9, you have to try again from the Caution on Day 7.

      If you Start Over, your save files stay, just like pictures stay too.

      I’m happy my words made a little sense. ^_^ It is a difficult thing to explain. Good luck!

  27. 070 says:

    I’m always running into yoosungs bad ending on 707s route how do I avoid it with out going on a Yoosung route?

    • Lehst says:

      Do you mean the Bad end on Day 5? are you trying to get 707’s route but failed? You have to play Deep Story to get 707 and Jumin.

      If that isn’t what you mean, then what day is the bad end? If you are on a character route, the Day List will show their picture after Day 4.

  28. Tram Tran says:

    Hi. I had 2 bad ending on day 5 and after my first bad end, the game reset all my day and that’s certainly . But, after my second bad end, it’s not. All my days are still there, and it said that I missed 30 chat-rooms ( that means all the chat-rooms I have chatted from the last day 1 to day 4 and even the caution). What should I do to reset it without delete my guest’s list and albums?
    Sorry if my English are bad :\

  29. Hi, I keep getting the bad ending for yoosung on day 7, do you know how I can prevent it? ;;

    • Lehst says:

      spoiler warning to other readers:
      (minor spoiler)
      As usual, be a nice and caring person. Yoosung wants to be a strong young man capable of taking care of the girl he loves, so you must support him and tell him he is capable of many things. Don’t try to own him, and don’t treat him like a little boy. He still likes to be called cute sometimes. Also, it is very, very important you insist that you are not Rika. Lastly, be nice and trust your friends in the RFA. ^^

  30. joyce says:

    Okay so im on day 5 and I got the bad ending for yoosung, I went back but I don’t know how to change the bad ending

    • Lehst says:

      You have to start over from Day 1 if you got a bad end on Day 5. All of Day 5 was a bad end for you. You didn’t have enough affection for one person during days 1-4.

  31. Ama says:

    What do you mean by “skipped the chatrooms”.. Does it meam that you don’t need to tap the “save and exit” button?

    • Lehst says:

      I mean the chat rooms that you missed, because you were too late. The ones that you click on, but the MC doesn’t actually enter room, so you aren’t able to talk to the characters. You don’t get any dialogue options. You end up just reading what they say to each other, and then click Save & Exit.

  32. Mikasayuuki says:

    How do I avoid the bad ending where seven [edited: does a thing], PLZZ HELP!!

    • Lehst says:

      Ah… I’m honestly am not sure. I’ve only played his route once, and haven’t gotten any of the bad ends. I’m sorry I can’t help you there. I can only suggest looking at the link at the bottom of my post, to some other guides and walkthroughs. I only recall just saying stuff to Seven that was supportive, and not overly-flirtatous (nor posessive.) Sorry again.

  33. Rowan says:

    I’ve played mystic messenger for a total of 4 Times in a row and I got the bad end on day 5 and no matter how many hearts I got I still get the ending after Zen talks about how we could all be machines in day 4 but I mainly get around 40% on each day due to school but I really want to get jaehees route because her and 707 are my favourite characters… Could anyone suggest what I’m doing wrong 😭

    • Lehst says:

      Well, to get Jaehee you need enough yellow hearts.
      Also, it might be because you got too many of the other color hearts, like if you had the exact same amount for both Jaehee and Yoosung or something (not sure, but maybe.)
      If you can’t get into enough chatrooms, because real life keeps you busy, then you will have to use some Hourglasses on the chatrooms that Jaehee is in, and earn more of her hearts.

  34. Amari Jackson says:

    Um, I have a question regarding the BRE’s (Maybe it’s about the game in general.) On other tumblrs or blogs, I keep getting informed that BRE’s happen if you don’t get enough hearts for that person. When I had no hourglasses left, I resorted to buying hourglasses with my 1,000 gold hearts until I had none left. Now I have 800 hearts and I’m on the 8th day with Yoosung’s route.

    My question is: Is there a specific/recommended number of hearts to have in order to avoid the BRE and if 800 isn’t enough, should I go back to day 1? You would really be saving my sanity by answering so plz do lol

    • Lehst says:

      If you think the number of hearts on the top of your screen (the status bar) is going to affect the story, then you are mistaken. The gold heart meter is just an extra thing to earn Hourglasses. Your account keeps those forever, until you spend them.

      Nobody knows how much affection you need. It is suggested you complete at least half the chatrooms for the day, and make a lot of the correct choices during those chatrooms. It isn’t exactly about hearts, it is about CHOICES (I hope you read my whole post here, about good affection hearts and the identical bad affection hearts. read it.)

      The game doesn’t count your choices from Day 1 until the end, it counts them from Day 1 to Day 4. Then from the 1st Caution (at the end of Day 4) until the next Caution (on day 6 or 7). It is like, once you safely make it past the Caution without getting a bad end (you know for sure by the end of the day if you got a bad end), then you have officially started the next section of the game, and it starts over at measuring affection.

      BRE is a Bad Relationship End. And BSE is Bad Story End. honestly, BRE is very hard to get, even on purpose (we try to get them by missing chatrooms or not receiving hearts during that route.) And unless you make a billion BAD CHOICES you won’t get BSE either.

  35. Bob says:

    The chat group on Yoosungs rout for me (the [edited] chat group on day 10) has a grey outline and won’t let me click on it. Is this a glitch or did I mess up at some point? Thanks!+

    • Lehst says:

      The grey outline means that while the chat has appeared, you still need to read the chats or novel before it. A green outline means the chat is ready to be clicked on, the orange outline means you already read it.

      I would try re-reading the visual novel right before the grey chat, again. It is possible the game didn’t save the fact that you already read it. Then look over all the chats before and keep testing to turn the outline on the grey chat to green. If after all that, it doesn’t change, then you probably do have a glitch, which you would have to report to Cheritz.

  36. iffah says:

    Hi .Im having trouble playing this . During day 5 at the end they show ‘caution’ when unknown went to met yoosung . After that i press it and extra was unlocked . When i press prologue i went back to first day . That means i faced the same chat again . I want to continue but i dont know want to do . Can someone guide me ? Thank u .

    • Lehst says:

      You got the Bad End on Day 5. you failed, so the game starts over from the beginning. You have to try again and make better choices this time. Read the post above on how to get past Day 5. If that doesn’t explain it, then ask me about what doesn’t make sense in more detail.

  37. Shaina says:

    I have a bad ending on day 5, but every time I finish the Jaehee chat room which is the chatroom right after the bad ending visual novel (I think it’s for Yoosung because it had a picture of Yoosung on it), the game glitches out and makes me start from the beginning of the game, what should I do to make this not happen, or should I just report this on the app?

    • Lehst says:

      If you get a bad ending on Day 5, then you failed to earn enough affection to start a character route. It is not a “character” bad ending, it is the “common route” bad ending. You get sent to the beginning of the game once you reach any ending.

      Does the game make you re-do the same chatroom on Day 5 over and over? If it does, then the game is not saving the chatroom’s completion. You will have to report the bug to Cheritz. If you get sent to Day 1 after you do that chatroom, then you got the bad end. If Jaehee said to you “you should have made a decision” that is a hint that you should have chosen to be especially nice to only ONE person. (you can be a little nice to others but not too much.) and you have to earn enough love from that one person to unlock their route on Day 5. if you miss too many chances with that one person you chose, you get a bad end on Day 5.

  38. arisu85 says:

    Hi! If I use the save and load function will it affect the incoming calls? Thanks and hope to hear from you soon.

    • Lehst says:

      Incoming calls are based only on what time and what day it is, and the same one appears at that specific day/time every single time. The calls are not random. if you have missed chatooms you might have missed calls. If you load a game to previous day you can try again to get the calls you missed, since they are on a timeline like the chatrooms are.

      If you use Hourglasses to unlock 24 hours of chats all at once, you will also receive all the incoming calls for that day. The game will think the current time is the chatroom’s time, up until you finish the 24 hours of chats. Then the game resumes realtime play. If you have a calling card, feel free to call everyone after each chatroom to find the outgoing calls.

      Oh and, using Hourglasses to unlock a missed chatroom (one that has already appeared and expired) won’t give you any incoming phone calls. You only get the calls by opening the game during the real time at the right time, OR as I just said, using the Hourglasses to unlock a future day’s worth of chats.

      • arisu85 says:

        So basically if I saved my game at Day 7 8:00am on Nov 26 and load my game at 8:15am on Nov 30, it would load on Day 7 8:15am and I won’t miss any chatrooms + incoming calls, right?
        Oh, and by the way do you think the unlimited calling cards is worth buying? Thanks.

      • Lehst says:

        Yup, that is how loading would work. ^_^ As Cheritz has said, it loads to “the nearest future time” from the time you saved it. It shows you a dialogue box asking if you are sure you want to load, and it tells you what day and time it will load to, so you don’t accidentally lose 5 HG.

        I think the calling cards are totally worth it. Another blogger and I added up how many HG it costs to get all the calls for a character route only once, and it was more than the cost of the card for them. Plus it means you only get to try that call one time. You would have to pay the HG again to try the different choices when you replay that route and call. It is also nice cuz then you don’t waste 5 HG just to end up with a voicemail.

        It is also cheaper to just buy all character cards at once with the bundle price. I feel the phone calls to everyone add a whole lot to the story, and they are fun. But if you can only afford one, then at least get the card of the character you are dating. There are more outgoing calls than there are incoming calls in the game, so I really feel it is worth it. No regrets here.

  39. arisu85 says:

    I’m going to take your advice and buy the calling cards bundle, thanks 🙂 So before I load my file this morning, I accidentally press the Honey Buddha Chips and gains around 80+ hearts, do you think I should let Cheritz know and ask them to delete the hearts? (I seriously do not want to get banned from the game 😦 ) Thanks.

    • Lehst says:

      no, you earned the hearts. The when the spaceship reaches the chips, it randomly gives out anywhere from zero to 99 hearts. maybe an hourglass if you are lucky.

  40. Crilbyte says:

    So, you can choose a “default” icon image instead of uploading one, and I noticed that while there are many different women to choose from the one that shows up in the screenshots has long brown hair (or at least she did in my Zen playthrough when I uploaded my own image)

    my question is, if you choose one of the defaults does the MC in the pictures match later?

    • Lehst says:

      Nope, the artists only draw the “long brown haired” MC in the pictures. That is kind of the most generic anime heroine design, so it’s easy to recognize her as a blank slate.

      lol it’d be interesting if they could have drawn multiple versions of the CGs. But… what about default icon #5 (the pony?) xD that’d be TOO awesome.

      You can change the icon at any time by clicking on it in the Settings menu. Same goes for your player name. You can even make your name a paragraph long if you want. I chose stuff like “the Pancakes of Doom” and “that girl hiding over there”.

      Zen: I’m in love with that girl hiding over there!


  41. Amitushav says:

    Thanks for this post, it was really interesting and well written. I only have one question about the account. I am currently playing using a guest account and now I’m afraid that if I will creat an account my progress will dosappear. Do you know anything about it?
    Tnx. ^^

    • Lehst says:

      You can turn your guest account into a registered account. I believe I just clicked “join the RFA” and it put my save data into the new account. I think if you login as guest, you can go to the settings menu in your game and try to join from there. Sorry I can’t confirm it 100% though. But I never lost progress, so you should be fine.

  42. Aimi says:

    Hi there.
    I need help. Do I get a bad ending with the 5 wrong answers ???? I’m panicking.
    I’m crying out. I worked so hard.

    • Lehst says:

      You need more than 5 wrong answers, as long as you have enough good answers you are fine. Nobody knows the exact number, and it depends on how much affection you have.

      No need to panic, you can save and reload and try again.

  43. I got a question.

    What if u don’t have enough hour glass to unlock the deep story and ur finish with the 11 days.How can u get more hour glasses.Also my friend said that if u finish someone’s route that will give u 60 hour glass is that true???Pls reply My friends aren’t sure when I ask them.

    • Lehst says:

      Playing through the Days will sometimes give you a few hourglasses, in the chatrooms. It isn’t much. You don’t get a reward at the end of 11 Days.

      You can trade 100 Hearts to get 1 Hourglass. Touch the plus sign + on the top of the screen (by your hourglass number.) From there you can trade or purchase Hourglasses with real money.

      If you can’t buy Hourglasses, then play the game on Casual Story several times. You will eventually earn enough Heart to trade in for Hourglass. The Gold Heart number on the top of the screen is only used for getting Hourglass. Using up the hearts won’t affect the story.

      You need 80 Hourglass to unlock Deep Story, so that would be 8000 hearts (less if you still have hourglass already.) If you can spend a little money instead, I can tell you the game is worth it. If you want to unlock the rest of the story after 707 route (the true end epilogue) you need 180 Hourglasses (it is completely voiced story so it costs more.)

      • Aye thank u~!,

        Idk if I send this twice but I have another question sorry I’m still a noob.But how do u get a good ending with Yoosung in the casual/original story?Sorry for all these questions

      • Lehst says:

        you’re welcome.

        I can only offer the advice that was in my post. I no longer answer route specific questions. there are links for guides above. also many Facebook and social groups will give you story clues to get the ending you want.

  44. Belle says:

    This helped loads, thank you!

  45. I forbid a good edningroday it just showed the guest and [edited]. It showed a song and then it restarted. Why is that?T_T also j didn’t see any secret endings nor did I see the free talk.o

    • Lehst says:

      It is possible the game glitched. Did it save, and does it show the chatrooms for Yoosung route in the Extra menu (on the main menu)? If you click to view After Ending, does it let you buy Yoosungs After End for 20 HG? If you can’t view the Party again in Extra, then the game didn’t save your ending. Try playing it again if you have a save file for Day 11 (final day.)

      I can’t help. You will have to tell Cheritz the problem with a bug report. Click the Help button in the game.

  46. velia says:

    hi i want ask.
    can i change the route?
    i get yoosung but i like zen more hehe

    • Lehst says:

      hello : )
      You can only change character route by starting from Day 1 again, and trying again. You will have to be nicer to Zen, and less nice to Yoosung. Go to settings, and tap “Start Over”, details on this is in the FAQ.

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